Support

If you have trouble with Focus Sprint records, leaderboard sync, privacy requests, or app behavior, check the notes below first.

If the issue remains, email kjun01072@gmail.com.

FAQ

• My records disappeared. Basic records are stored in your browser. Firebase leaderboard entries use an anonymous ID but do not guarantee cross-device backup. Export a JSON backup before clearing site data or switching devices.
• The leaderboard is not updating. Network status, Firebase connection, or anonymous authentication settings can delay sync. Local records should still remain in the browser.
• My score or top percentage feels strange. Score is for comparing your own records within the same task. Top % comes from the uploaded same-task sample and can change as participation grows.
• Will ads interrupt training? Training screens should not show ads. Ads, if enabled, are placed on home, result, or history areas only.

Record deletion and contact

You can reset local records inside the app. For online leaderboard deletion or privacy questions, contact the developer by email.